Return and Refund Policy

Terms and Conditions

New Student Offers:

The 3-Individual Session Offer is valid for 45 days from purchase. One purchase per student.

The New Student 4 class Yoga Membership is valid for 14 days from first use and is limited to local students only.  One purchase per student.  May be used for all regularly scheduled classes, except equipment Pilates.

The New Student 3 class Pilates Membership is valid for 14 days from first use and is limited to local students only.  One purchase per student.  May be used for all regularly scheduled Pilates classes.

Regular Passes:

Drop-In Passes are valid for 30 days from purchase.

10-Class Pass Packages are valid for 90 days from purchase.

Late Cancellations for Pilates equipment classes:

Cancellations less than 24 hours before class are not refunded the class credit.  

Memberships - the large print:

*Memberships and class passes are non-refundable.

*All memberships AUTO-RENEW monthly and autodraft/autocharge the client's chosen method of payment (credit card/debit,etc).  

*Unlimited Memberships include all regularly scheduled Yoga, Aerial, Barre and mat-based classes. Workshops and special event classes are not included. Bronze through Platinum PLUS memberships include all of the above + Pilates Equipment classes.

*No contracts are required, but memberships must be cancelled by members to be discontinued.  

*Memberships may be canceled by the member through the scheduling software or by emailing the business requesting a discontinuation.  A written confirmation from the business is required to confirm the cancellation.  Without confirmation, the client should not infer that the business has received the cancellation request.

Memberships - the fine print:

1. Membership commences on the date of sign up, and amount will be charged on that date of month each month unless otherwise noted.

2. All memberships paid monthly are not refundable in part or full after auto-draft has completed  under any circumstances. Memberships paid in advance  are not refundable under any circumstances.

3. Should member set up the membership with a checking account number, member must still provide his/her credit card information for back up purposes. Memberships cannot be set up without credit card information.  

4. Coastal Retreat is in no way, under any circumstances, responsible or obligated to pay for member’s insufficient fund penalties, returned checks, and/or over the limit fees.

A $30 fee will be charged for all insufficient funds and returned checks.

5. Coastal Retreat retains the right to auto-draft member’s dues on the credit card given at the time of sign up should the member’s bank account have insufficient funds and/or charge member for insufficient funds penalties charged to Coastal Retreat due to member insufficient funds and/or returned checks at the time of bank auto-draft.  

6. All memberships will renew automatically month-to-month. For cancellations, holds, and/or

changes to memberships for any reason, member must notify Coastal Retreat via email at

coastalretreatmd@gmail.com at least 30 days prior to next auto-draft, putting “membership cancellation, membership hold, or membership change” as subject heading of email. In return, Coastal Retreat will send a confirmation via email after the changes have been made to the account. Member agrees that Coastal Retreat could take up to 7 business days to respond.

7. All termination requests will begin 30 days from the written notice and can not be made within the first month of membership. Any and all scheduled charges during those 30 days will process. We reserve the right to not pro-rate purchases. Example: Your contract renews on the 14th of each month. April 1st a written notice to cancel is received. April 14th’s charge for your membership will process. Your last day to attend is May 13th.

8. Once member has submitted e-mail request for any changes to membership, it is member’s responsibility to ensure that Coastal Retreat has responded back on the same e-mail account to confirm processing the request. Coastal Retreat is in no way, under any circumstances, responsible for member’s negligence in checking their own bank statements to ensure that membership changes, holds, or cancellations have been processed correctly. In the event of miscommunication member is responsible to produce a copy of their request and response from Coastal Retreat for review. Only then, if Coastal Retreat did not perform what it agreed to do, Coastal Retreat will reimburse any funds rightfully owed to member. In the event that member cannot produce a copy of e-mail correspondence with Coastal Retreat then Coastal Retreat is not obligated to, nor will refund under any circumstances, dues debited from member’s account.

9. Membership prices are subject to change. In the event of a change in membership price increase,

Members will be notified via email of any price increase to their memberships. 

10. Class schedule is subject to change without notice. Please check our website or app for up to the minute changes, additions, and/or cancellations.